Shipping Policy – LuxuryVault

At LuxuryVault, we are committed to delivering your order safely, securely, and as quickly as possible. Please review our shipping policy below for information regarding processing times, shipping rates, delivery estimates, and order tracking.

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number.

During high-demand periods, promotional sales, or holidays, processing times may be slightly extended.

Shipping Rates & Delivery Estimates

Shipping charges are calculated at checkout based on your location and selected shipping method.

Estimated Delivery Times

Please note that delivery times are estimates and may vary due to customs delays, weather conditions, or carrier issues beyond our control.

International Shipping

LuxuryVault ships worldwide.

International customers may be responsible for:

• Import duties
• Customs fees
• VAT or local taxes

These charges are determined by your local customs authority and are not included in our product or shipping prices.

Order Tracking

Once your order has shipped, you will receive a tracking number via email. Please allow up to 48 hours for tracking information to update.

If you do not receive your tracking information within 5 business days after placing your order, please contact us at:

support@luxuryvault.com

Delayed or Lost Packages

LuxuryVault is not responsible for delays caused by:

• Shipping carriers
• Customs processing
• Incorrect shipping addresses
• Severe weather or unforeseen circumstances

If your package appears lost or significantly delayed, please contact our support team and we will assist you in resolving the issue with the carrier.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is entered and the order has already shipped, LuxuryVault cannot guarantee replacement or refund eligibility.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery with:

• Your order number
• Photos of the damaged item and packaging

We will review the issue and work toward a suitable resolution.

Contact Us

If you have any questions regarding shipping, please contact us:

Email: Kristoffersopstadreiten@gmail.com
Store: LuxuryVault

You can add this policy in your Shopify admin under:

Shopify Policies Settings